Scorecards

See What Your Team’s Performance Is Telling You.

Every shift, every role contributes to the operating result. OTSI’s mining performance scorecard software makes those patterns visible, helping teams understand where performance is strong, where it is drifting and where focused coaching can make a difference.

The Performance Gap

The Result Tells You What Happened. It Doesn't Always Tell You Why.

Mine-wide KPIs can show whether the operation hit the number. They rarely show which day-to-day behaviours, decisions and operating patterns helped produce the result.

Without clear, role-specific measures, performance expectations can become subjective. Strong performance is harder to recognize, performance drift is easier to miss and coaching can depend too heavily on individual judgement.

The signals are already there. Scorecards help teams hear what performance is telling them.

Feedback can be too vague to act on

“Improve utilization” means little without showing the operator what is changing and where.

Expectations vary

Different supervisors or crews can interpret good performance differently.

Performance drift can go unseen

Small changes in behaviour can accumulate before the impact becomes obvious in broader KPIs.

Coaching priorities are unclear

Without role-level evidence, leaders can spend time addressing the loudest problem instead of the behaviour creating the greatest opportunity.

WHAT OTSI SCORECARDS DO

Turn Operating Performance into Meaningful Feedback for Every Role.

OTSI Scorecards translate operating data into role-specific measures that show people how their day-to-day decisions and behaviours connect to mine performance.

Truck Operator Scorecards

Track the operating measures that reflect haulage performance, helping operators understand where their individual performance is supporting or constraining the shift.

Shovel Operator Scorecards

Make loading, digging and delay-related performance visible so operators can better understand how their operating patterns influence production.

Dispatcher Scorecards

Show how routing, assignment, follow-up and other dispatch decisions contribute to operating performance.

Crew Scorecards

Bring role-level measures together to show patterns across a shift or crew, supporting stronger coaching and more consistent execution.

Performance Alignment

Connect frontline actions to operating outcomes so teams understand not just what is being measured, but why it matters.

Configurable Operational Metrics

Tailor measures by role, mine, operating area and site priorities so Scorecards reflect what good performance actually means in your operation.

FROM PERFORMANCE DATA TO PERFORMANCE DEVELOPMENT

Better Signals for Leaders. Clearer Expectations for Frontline Teams.

Scorecards give leaders and frontline teams a shared view of what good performance looks like and where improvement opportunities exist.

FOR OPERATIONS LEADERS

See Performance More Clearly

Understand where performance differs across roles, crews and shifts without relying solely on aggregate production KPIs.

Focus Coaching Where It Matters

Use role-specific evidence to identify where coaching, recognition or intervention will have the greatest impact.

Recognize Performance Drift Earlier

See changes in operating behaviours before they become recurring performance problems.

Reinforce the Operating Standard

Create greater consistency in how performance expectations are communicated, reviewed and reinforced.

FOR FRONTLINE TEAMS

Know What Good Looks Like

See the measures that matter for your role and understand how performance is being evaluated.

Connect Actions to Outcomes

Understand how everyday operating decisions contribute to production, efficiency and overall shift performance.

Receive More Useful Feedback

Move coaching conversations away from general observations and toward specific, measurable opportunities.

Take Greater Ownership of Performance

Give people clearer information about what they can influence and where improvement is possible.

THE SCORECARDS PRINCIPLE

Your People Are Part of the Operating Signal.

Every operator, dispatcher and crew creates information about how the operation is performing.

Scorecards help the operation listen to those signals consistently, turning performance data into clearer expectations, better conversations and continuous improvement.

PART OF OTSI MINING PERFORMANCE MANAGEMENT

Scorecards Help You Hear What Performance Is Telling You About Your Operation.

Scorecards provide the performance reinforcement layer within the OTSI Mining Performance Management Platform, connecting role and crew behaviour to operating outcomes.

Together, these capabilities help the operation do more than measure performance. They help it understand, reinforce and continuously improve how performance is created.

Across the broader platform:

FMS Health helps establish confidence in the operating information
Short Interval Control identifies where performance is changing during the shift
Active Notifications helps ensure important issues reach the right person and receive the required response
Scorecards show how roles, crews and behaviours contribute to the operating result
Performance Learning uses response and outcome history to improve standards over time

Get Started

Make Your Team’s Performance Meaningful

Turn operating data into clear, role-specific feedback that strengthens coaching, reinforces expectations and helps teams improve performance from one shift to the next.