Susie began her publishing career in 1996, when she was recruited by Steve Lambert for document formatting, styling, testing, and content conversion proofing. Her skillset quickly expanded when she became a Build Coordinator for the Microsoft Mastering Series, and later for Microsoft Official Courseware with the Microsoft Press eLearning group. As an OTSI employee, she has served as a project manager and tool support specialist for several Microsoft groups, including Courseware Library, Microsoft Virtual Academy, ITAS, and Patterns & Practice. Susie is happiest when wearing many hats, and is a calming influence in the sometimes crazy world of publishing. She and her husband live at the base of the Superstition Mountains in Arizona, surrounded by an assortment of creatures—from dogs and cats to snakes and scorpions—and the stunning beauty of the Sonoran desert.